Nationally Recognized Heart Hospital
Dallas | Fort Worth




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Insurance & Billing

Insurance & Billing

When you are admitted to Baylor Jack and Jane Hamilton Heart and Vascular Hospital for services, there is important information you need to understand to assist you with your health decisions and other matters related to your stay. We hope you find this information helpful.

Pre-Registration

If your service is scheduled in advance, we will attempt to contact you to verify and update any incorrect data, such as address, place of employment, insurance, etc. We will also ask that you pay your co-pay/deductible and/or coinsurance at the time we pre-register you. This will allow for a faster admission on the day of scheduled procedure.

If you know you are coming to Baylor Hamilton Heart and Vascular Hospital for services in the future and would like to pre-register, please call 214.820.0600.

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Registration

Registration will consist of the following:

  • If we were unable to pre-register you, we will confirm your name, date of birth, address, telephone number, place of employment and insurance information.
  • Verification that pre-certification has been obtained.
  • Collection of payments not paid at time of pre-registration.
  • Order any test(s) requested by your physician.
  • Obtain your signature for consent for treatment, authorization to bill your insurance, and review any other forms that may be required at the time of admission.

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Insurance

Your co-pay, deductible and/or co-insurance are due at time of service. Payments can be made by cash, debit cards, personal check, or by credit card (VISA, MasterCard, Discover and American Express).

If we do not have the exact amount due at time of service, we will require a deposit. The deposit may vary, depending on the particular type of service.

INSURANCE NON-CONTRACTED WITH BAYLOR HAMILTON HEART & VASCULAR HOSPITAL
(Refer To Your Benefit Plan)

If your insurance is not contracted with Baylor Hamilton Heart and Vascular Hospital, your financial responsibility may be significantly higher and is due at the time of service.

Pre-Certification
If your insurance provider requires a pre-certification, we will attempt to obtain all required clinical information from your physician to obtain the authorization from your insurance company. If you have any questions regarding pre-certification, please let us know. If we are unable to obtain a pre-certification, we may need to cancel or reschedule your service(s).

Your insurance coverage is a contract between you and your insurance company. Benefits will vary depending upon the type of insurance policy you carry.

For a list of insurance accepted at Baylor Jack and Jane Hamilton Heart Hospital click here.

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Medicare/Medicaid

Baylor Hamilton Heart and Vascular Hospital is a Medicare/Medicaid provider. Medicare and Medicaid patients must present their current cards at the time of service. Medicare patients are requested to pay their deductible at the time of admission. Medicaid patient's eligibility will be verified.

We are required by Medicare to check the diagnosis information that your ordering physician has provided with the specific test or procedure he/she has ordered when you are scheduled for Outpatient services. In some cases, Medicare will not pay for a service because they feel that the diagnosis does not support the need for the test or service requested by your physician. In this event, you may be asked to sign an Advanced Beneficiary Notice, which outlines your option to receive the non-covered procedures Medicare does not pay for, along with financial responsibility associated with that option. Medicare only pays for covered items and services when Medicare rules are met. The fact that Medicare may not pay for a particular item or service does not mean that you should not receive it. There may be a good reason your doctor recommended it.

Please have your insurance card(s) and proof of identification readily available at time of admission.

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Financial Arrangements

Payments are required at the time of service for any amount not completely covered by your insurance. Items such as your deductible and co-payment will be considered as deposits due at the time of service. Estimated deposits are based on average charges per procedure or diagnosis.

For patients without insurance, payment of the estimated hospital bill, less the deposit made at the time of service, is due at time of admission.

If you have financial difficulties and cannot make the full payment at time of admission, please request to see a Financial Counselor as soon as possible. A Financial Counselor can help arrange an alternative for payment.

Payments by cash, check, VISA, American Express, MasterCard and Discover are accepted. Your Registration Representative or Financial Counselor can provide you with additional information on the various payment options. If payment in full for services is not received, Baylor Heart and Vascular Hospital offers a variety of payment plan options to assist our patients in settling their accounts.

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Financial Assistance

Financial assistance may be available to patients receiving hospital services who are not covered by any form of insurance or governmental program. Verification of income and financial information will be required. Please contact a Financial Counselor at 214.820.0600.

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Hospital Billing

Your medical insurance coverage is a contract between you and your commercial insurance company. You are responsible for your hospital account. Payment may be made by cash, personal check, MasterCard, VISA, American Express, or Discover.

Click here to pay your bill online

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Physician Billing

You should expect to receive a separate bill from the physician that may assist in determining results of your service(s).

Physicians are not employees or agents of Baylor Hamilton Heart and Vascular Hospital. They are independent, private practicing physicians and may be individually contracted with an HMO or PPO. These contracts could be different from contracts Baylor Heart and Vascular Hospital holds.

Contact your insurance company to verify that both the hospital and the physician are contracted with your Insurance Provider Network. You should expect to receive a separate bill from your physician(s) listed below, if applicable. If you have any questions regarding bills from them, please contact them directly.

  • Emergency Physicians will bill you for any services you may have received in the Emergency Department.
  • Radiologists will bill you for reading any X-rays that were taken while at the hospital.
  • Consulting Physicians may be asked by your treating physician to review your care for any special needs. You will receive a bill from these physicians as well. If you have any questions about why they are billing you, please speak with your physician.
  • Pathologists will bill you for any laboratory and pathology test(s) they have read while you were at the hospital.
  • Anesthesiologists will bill you for services received during any surgical procedures you may have undergone while at the hospital.

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